In 2026, we’re celebrating a double anniversary: 30 years of TVD Group and a decade of our Mitchell & Brown TV brand. Together, these milestones reflect three decades of growth built on customer service, independent retail and long-term partnerships.
2026 marks 30 years since we began as a family-run television business. We’re proud to have grown into one of the UK’s most established independent AV technology groups, with our British TV brand, Mitchell & Brown, also celebrating its tenth anniversary in November 2026.
Behind those achievements is a simple philosophy that has guided us since we began in 1996: great customer service. That philosophy runs through every part of our business. It shapes our approach to commercial AV specification, installation and ongoing support through TVC Technology Solutions; our commitment to independent electrical retailers through Mitchell & Brown; and our UK-based customer service operation, which has handled more than 45,000 service calls.
For our Managing Director, Lucia Maguire, our 30th anniversary is about much more than celebrating how long we’ve been in business.
“Thirty years in business has shown that what customers remember is whether you gave them good advice, whether you answered the phone and whether you were there when they needed help,” says Lucia.
“That philosophy started with the Brown family in 1996 and it runs through TVD Group today. Whether we’re supporting an independent retailer selling a Mitchell & Brown television or delivering a major AV installation for a national hospitality customer, our job is fundamentally the same: understand what the customer needs, deliver it properly and support them afterwards.”
Our story began in 1996, when Jim Brown and his sons, Matthew and Daniel, founded our family television business.
Since then, we’ve seen extraordinary changes in technology. CRT televisions have given way to flat-panel displays, analogue broadcasting has moved into the age of digital and connected Smart TVs, and commercial AV has evolved to encompass UHD displays, digital signage, video walls, direct-view LED and fully integrated audiovisual environments. We’ve evolved alongside those changes, while staying true to the service-led approach of our independent retail roots.
Through our TVC Technology Solutions division, we design, install and support commercial AV systems for customers across the country. We’ve established ourselves as a trusted integration partner for businesses throughout hospitality, leisure and entertainment.
Our projects have included major installations for brands and venues such as Hollywood Bowl, F1 Arcade, Genting Casinos and Europe’s largest indoor racket sports venue, Racketeer. Alongside these projects, we deliver national and multi-site deployments across hospitality, leisure, retail, betting and gaming, and other commercial sectors.
Our second anniversary in 2026 is equally special. November 2026 marks ten years since we launched Mitchell & Brown, our proudly British television brand, which has built a strong following among independent electrical retailers and their customers.
From the outset, we built Mitchell & Brown around supporting independent retailers. They have always been central to our distribution strategy, with televisions backed by our UK-based customer support, knowledgeable sales and technical teams, and seven-year warranty on selected ranges.
That commitment comes directly from our own experience. Having started in independent television retail, we understand the pressures facing independent dealers and the value they bring to their customers: knowledgeable advice, personal service and support that continues long after a television has left the showroom.
In an increasingly price-driven market, we believe that value means much more than the number on the price ticket. During Mitchell & Brown’s first decade, from 2016 to 2026, we’ve developed a broad range of televisions specifically for the UK market, from compact sets for kitchens, bedrooms and motorhomes to large-screen Smart TVs featuring the latest connected TV platforms. As our range has grown, our relationships with independent retailers have remained at the heart of Mitchell & Brown.
“Independent retailers represent many of the things TVD Group believes in,” adds Lucia,
they know their customers, they understand the products they sell and, crucially, they’re there when somebody needs help. Ten years later, we’re incredibly proud of what the brand and our retail partners have achieved together. More importantly, we remain every bit as committed to championing independent electrical retail for the next decade.”
As we celebrate these milestones in 2026, we’re also looking ahead. We’ve put a structure in place to preserve the culture that has shaped our business and give our team a direct stake in its future. In 2023, we transitioned to majority employee ownership, recognising the people behind our customer relationships, installations, technical support and day-to-day operations. For us, our 30th anniversary is as much about what comes next as everything we’ve achieved so far.
“Thirty years is a wonderful milestone, and ten years of Mitchell & Brown makes 2026 particularly special. But we’re very much celebrating 30 years young. Being employee-owned gives everyone across the company a stake in what happens next, and there is a great deal more we want to achieve,” says Lucia.
Mission Statement
Exceptional customer service and exceeding our customers expectations since 1996